If an item ordered by you on phindbooks is delivered to you in a damaged / defective condition, please email us at firstname.lastname@example.org for a replacement. We will guide you about how to refund the book to us for a replacement.
We have a NO RETURN POLICY. GOODS ONCE SOLD SHALL NOT BE RETURNED.
We have a COD option as well, but Incase you order and refuse to accept the parcel or pay then the COD option will disabled from your panel.